It was a pleasure. She answered all of our questions and if she didn't know the answer, she sought it out. She took care of us from start to finish. We will work with Bettie for our next trip!
Tracy
West Fargo, ND
She was very courteous and efficient and checked up on our arrangements to make sure things were all set and ready to go as we got closer to the travel date.
Kari
Moorhead, MN
Tiffany was very helpful and always willing to listen to our questions when we were confused about customs and other silly things. We would use her again for any of our future travels. We did however, have some concerns about the resort. It wasn't at all like we remembered. So much had changed from the food, the layout and our room. The room was less than nice and it wasn't very clean. the first night there the sheets were dirty and had sand on them and we hadn't even been to the beach !! We got there late and had something to eat, then went to our room. We asked the maid to change the sheets, she was kind of smart about it. The toilet seat was broken, they fixed it, but the next time we went to use it broke again, so we just put it on the floor.
It wasn't until Thursday when we went for a walk on the beach that we noticed another Iberostar Rose Hall-Suites right next door. after looking around we began to recognize things that we remember and that we were at t
Steve and Edena Rinke
wheaton Mn